Privacy policy

Data controller

Feuillet & Viana, Lda.
Largo Rodrigues Sampaio 37, 4740-218 Esposende, Portugal
NIPC: 518 521 761

Data we collect

We may collect:
- identity and contact details (name, email, phone, company) when you use the contact form, call booking or the “Define my project” flow;
- the content of your message or project brief;
- technical browsing data (IP address, user agent, pages viewed, UTM parameters) needed to operate the site and, where applicable, measure audience;
- your choice regarding non-essential cookies.

Purposes and legal bases

Processing purposes:
- respond to enquiries and manage commercial follow-up (legitimate interest / pre-contractual steps);
- generate and send the scoping documents (pitch deck) requested via the project flow (pre-contractual steps);
- secure, maintain and improve the website (legitimate interest);
- measure audience only after consent via the cookie banner.

We do not sell personal data.

Retention

Contact requests and project briefs are kept for as long as needed to manage the relationship, then archived or deleted according to operational needs and legal duties (as a rule: up to 3 years after the last exchange for prospects, unless a longer legal retention applies).

Technical logs are kept for a limited period consistent with service security.

Your cookie choice is stored locally in your browser.

Recipients and processors

Data is processed by Feuillet & Viana, Lda. and, where needed, by technical providers (hosting, transactional email, analytics) preferably located in the European Union.

Website hosting: Hetzner Online GmbH (Germany, EU).

Any transfer outside the EU would be covered by appropriate safeguards (including standard contractual clauses).

Cookies

Strictly necessary cookies may be set without consent.

Analytics cookies are set only after you accept them via the banner. You may refuse non-essential cookies at any time.

Your rights

Under the GDPR you have rights of access, rectification, erasure, restriction, objection and portability, subject to legal conditions.

To exercise them, use the contact form below.

You may also lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD): https://www.cnpd.pt

Open the contact form

Complaints book

Separately from GDPR rights, you may file a complaint through the Portuguese electronic Complaints Book.

Open the Complaints Book

Contact

For questions about this policy, use the contact form. Your message is sent to the Appeners team.

Open the contact form