Appeners
Complaints book
In accordance with Portuguese law, Feuillet & Viana, Lda. provides access to the electronic Complaints Book.
In accordance with Portuguese law, Feuillet & Viana, Lda. provides access to the electronic Complaints Book.
Legal framework
The electronic Complaints Book is established by Decree-Law no. 156/2005 and Portaria no. 274/2017.
It allows any consumer or user to file a complaint about services provided by Feuillet & Viana, Lda. (Appeners brand).
Service provider
Feuillet & Viana, Lda.
Largo Rodrigues Sampaio 37, 4740-218 Esposende, Portugal
NIPC: 518 521 761
Website: https://www.appeners.com
How to complain
You may:
1. use the official electronic Complaints Book (recommended);
2. or contact us via the website form with a clear description of the facts, your request and a callback contact.
We acknowledge receipt and handle complaints as promptly as possible.
Electronic book access
Complaints are filed on Portugal’s official Complaints Book platform.
Last updated: 22 July 2026